Surface 604 Rook Low-Step Commuter eBike
Surface 604 Rook Low-Step Commuter eBike - Small/Med / 14AH is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Transit times depend on your location but ranging anywhere from 1-8 business days. Our processing time depends on the inventory level. We usually ship within 1-3 business days.

The Surface 604 Rook Low-Step is a comfortable and capable city commuter designed with convenience and durability in mind. Its low-step aluminum frame enables easy mounting, while the 500-watts (peaks at 750-watts) Bafang hub motor with torque-sensing pedal assist and thumb throttle offers smooth and responsive power. With a 48 V 20 Ah Samsung battery option delivering up to 105 km (65 mi) per charge, it’s well equipped for daily commuting or leisurely rides.
A suspension fork, hydraulic disc brakes, adjustable stem, full fenders, integrated lighting, rack, and a roomy color LCD display complete this well-rounded package.
Videos
Key Features
- Motor & Battery: 500-watt (peaks at 750-watts) Bafang geared hub motor with torque-sensing pedal assist and thumb throttle; 48 V 20 Ah Samsung lithium-ion battery (upgradeable from 14 Ah)
- Top Speed & Range: Up to about 32 km/h (20 mph); range up to ~105 km (65 mi) per charge with larger battery
- Braking & Gearing: Tektro Auriga hydraulic disc brakes (180 mm rotors) with motor inhibitors; Shimano Alivio or SRAM X5 9-speed drivetrain
- Comfort & Traction: SR Suntour XCT suspension fork (80 mm travel); 27.5″ custom tires with puncture protection and reflective sidewalls
- Controls & Display: Large 3.5″ color LCD display with USB port and passcode lock; torque-sensing assist plus thumb throttle
- Extras for Everyday Ride: Integrated front/rear LED lighting (rear light doubles as brake light), adjustable stem, full fenders, welded rear rack, internal cable routing
- Warranty & Build: Durable hydroformed 6061 aluminum frame with reinforced battery mounts; comes with 1-year parts and electronics warranty plus 3-year frame coverage
Let's Get Technical
Battery
Controller
Display
Charger
Throttle
Lights
Detailed Specs
| Motor Details | |
| Brakes | |
| Throttle | |
| Battery | |
| Range Details | |
| Pedal Assist | |
| Lights | |
| Display | |
| Controller | |
| Charger | |
| Drive Type | Hub Drive |
| Fork | |
| Shift Levers | |
| Rotors | |
| Pedals | |
| Derailleur | |
| Cassette | |
| Frame | |
| Tires | |
| Weight | |
| Max Capacity Details |
Warranty & Shipping
Warranty
Product warranty depends on the brand that you are buying. Some brands offering substantial warranty periods. For example, Michael Blast, Surface604 will have 1 year warrarnty parts, battery and labour. T4B, SPAN offers 6months parts, battery and labour warrarnty.
We handle all warranty situations from our retail store location. To report warranty issue or simply schedule appointment with our tech please give us a call during our business hours.
Click here to read our return and exchange policy
Shipping
Every eBike and scooter minimum charge of $100 applied on shipping to major centers (like Vancouver, Calgary, Toronto, Montreal, Ottawa etc.) (unless picked up directly from the store). Beyond areas i.e. smaller cities - shipping charges will vary from $100-$500.
Bikes are shipped directly from our Calgary store via UPS, or Canada Post. Tracking number is available as soon as order is shipped. Large products such as electric scooters, anything over 150 LBS is shipped via LTL freight. Tracking is also available.
Transit times depend on your location but ranging anywhere from 1-8 business days. Our processing time depends on the inventory level. We usually ship within 1-3 business days.
Applicable taxes will be charged i.e. BC 12%, AB 5%, SK 5%, MB 5%, ON 13%, QC 5%, NB 14%, NS 14%, NL 14%, PEI 14%.
eBikes Calgary DOES NOT ship to USA and Internationally. If you are from the US and looking to purchase T4B or Michael Blast eBikes please order from michaelblast.com web site.
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